About Us
Your outsourced IT department
PCPACO is the trading name of Ingeniería Sanitaria S.L., a Seville-based company providing comprehensive IT, communications and security services to SMEs and professionals since 1998.
We become the technological extension of your business: a close-knit team that knows your infrastructure, your people and your needs. We are not a call centre — we are the technician who always picks up and knows what you have installed before you even call.
Based at Avenida de Málaga 8 (Seville), we cover all of Andalusia with immediate remote support and on-site visits within 24 hours.
Our philosophy
What sets us apart is not the technology, but how we apply it
Own tools
We run our own infrastructure so we never depend on third parties who change their terms every other week. Our remote access, monitoring and management run on servers we control.
Direct contact
We know every client by name. When you call, you know who will answer. No filters, no queues, no bots. A small, committed team that treats every business as if it were the only one.
Pay for what you use
We don't believe in flat rates that charge the same whether you use a lot or a little. We bill for work done with transparent hour packs. You know exactly where every minute is spent.
How we work
Fast response, full coverage, prevention first
Remote support
Over 70% of incidents are resolved remotely with our own tools. No waiting, no unnecessary travel.
On-site when needed
If it cannot be fixed remotely, we come to your office. Coverage across Andalusia. Urgent issues handled in under 4 hours.
24×7 monitoring
We watch your infrastructure around the clock. When something fails, we know before you do and act immediately.
Preventive maintenance
Regular device check-ups to stay ahead of failures. Updates, cleanup and performance monitoring.
Business software
We deploy and maintain the tools that run your business
Microsoft 365
Official CSP provider. Licence, mailbox, OneDrive, SharePoint, Teams and Azure AD identity security management.
Odoo ERP
Odoo deployment and support: invoicing, accounting, inventory, CRM, HR and web. A complete, flexible ERP with no per-user licence costs.
BDP
Integration with BDP Center: business management, POS, e-invoicing and accounting for retail and SMEs.
In numbers
Years of experience
Clients
Domains administered
Continuous monitoring
Want to get in touch?
Tell us what you need and we will propose a solution with no obligation