Services
IT Services
Technical support, maintenance and infrastructure management
Remote & on-site support
Technical assistance via remote access (ISL Online) and on-site visits. Prepaid hour packages with usage tracking.
Preventive maintenance
Scheduled maintenance plans: updates, cleanup, hardware checks and continuous monitoring with Tactical RMM.
Microsoft 365 & cloud licences
Microsoft 365 CSP provider. Licence, user, mailbox and cloud subscription management (Ingram Micro CloudBlue).
Asset inventory
Hardware tracking with QR labelling. Full traceability of devices, warranties and client assignments.
Service reports
Logging and tracking of technical interventions, materials used and hours spent on each job.
Hardware sales
Supply of hardware, peripherals and consumables. Custom quotes and order/shipping management.
Security
Protection, backup and monitoring
Managed antivirus
ESET licences with centralised management. Protection status monitoring, alerts and automatic renewals.
Backup
Local and cloud backup solutions. Periodic restore verification and disaster recovery planning.
24/7 Monitoring
Continuous server, device and network monitoring. Proactive alerts for outages, abnormal resource usage or hardware failures.
Secure WiFi networks
Enterprise WiFi deployment and management with UniFi. Network segmentation, captive portals and access control.
DNS & SSL audit
Domain health analysis with 21 automated tests: SSL certificates, DNS records, email and security configuration.
Communications
Telephony, domains, hosting and email
IP Telephony
VoIP PBX, SIP trunks and mobile lines. Flat rates, usage monitoring and number portability.
Domains & DNS
Domain registration and renewal (OVH). Full DNS zone management, redirects and record configuration.
Web hosting
Web hosting on our own Plesk servers. SSL certificates, databases, FTP accounts and admin panel.
Professional email accounts with your own domain. Mailbox setup, aliases, distribution lists and antispam filters.
Connectivity
Data lines, fibre and enterprise connectivity solutions. Managed routers, VPN and multi-site networks.
Business mobiles
Corporate mobile lines with competitive rates. Centralised handset and usage management.